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                          "Text Your Library"

 

The library is pleased to introduce a new service, SMS (Simple Message Service)! Instead of receiving a phone call, email or postcard, reminders and notifications can now be sent via text message, straight to your cell phone.

Simply send a text message with the keyword SIGNUP to pls@shoutbomb.com and answer a few simple questions to register for this convenient new service.

Once you have completed the registration, all of the features; AUTO-RENEWAL, HOLDS and LATE FEES notices are turned on.

Why text messaging?

Affordable: Cell phone service providers often charge less for text messaging than for mobile web access.

Convenient: Read and reply to messages at your convenience.

Popular: Text messaging is one of the fastest growing areas in the cell phone industry. It works on almost all phones.

Green: Text messaging uses no paper, no stamps, and is fully automated.

Please Note: Text messaging charges may apply. Please contact your cell phone provider for more information.

 

Frequently Asked Questions

Features

Auto-Renewal: This feature was activated when you completed registration. You will receive a message a few days before your items are due asking if you want to renew, some or all of the items. If you don’t want to renew any items, simply ignore the message. To stop this feature, send a text message with the keyword RENEW to pls@shoutbomb.com you will receive a reply indicating the current status of this feature

Hold Notification: This feature was activated when you completed registration. You will receive a message when an item you’ve placed on hold becomes available. To stop this feature, send a text message with the keyword HOLDS to pls@shoutbomb.com you will receive a reply indicating the current status of this feature

Late Fee Notification: This feature was activated when you completed registration. When your late fees exceed a certain dollar amount, we will send you a friendly reminder. To stop this feature send a text message with the keyword FEES to pls@shoutbomb.com you will receive a reply indicating the current status of this feature.

Add Additional Cards: Once a library patron has signed-up for the service, they can add any number of additional patrons to their record.  The registered patron is now the agent for these added patrons.  The registered patron will now receive notices for these added patrons.  A registered patron sends a text message with only the keyword ADDCARD to the email address pls@shoutbomb.com.   They will be prompted to provide the library barcode number and a pin number.  The pin number must be associated with the added barcode number.

ISBN: This service is available to any library patron.  A patron does not have to register.  Just send a text message with only the keyword ISBN and a “10 or 13 digit ISBN number” to the email address pls@shoutbomb.com.  They will be prompted to provide their zip code if we do not have a record.  This request for a zip code will only occur the first time a patron uses this service.  At which point we will search the catalog and provide them with a number of titles available at one or more libraries within a 10 mile radius of their zip code.                                                                                      Note: *This service is available to any library patron.  A patron does not have to   "register"

Quit: If at any time you want to unregister from this service, just send a text message with the keyword QUIT to pls@shoutbomb.com you will receive a reply indicating the current status.

Please Note: The average turnaround time for replying to your message is less than 60 seconds.

 

 

SMS brought to you by Shoutbomb

 

 

 

 

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